Smart-Alert : Business Continuity and Crisis Management
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An innovative alternative which constitutes a breakthrough with other solutions on the market
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This solution, which is based on some of the concepts of Design Process, enables you to create scenarios graphically which combine different actions capable of :
- Mobilizing Staff
- Offering space for several targeted persons to communicate in real time (through conference calls or chats, amongst others)
- Alerting in mass (Citizen Défense) or in a targeted manner
- Piloting and co-ordinating people from a distance
- Others...
Thanks to the way in which the scenarios are graphically illustrated, it is possible to have a clear and overall view of the actions of which they are made up.
When faced with an unforeseen event, an emergency or the unreeling of a situation, it is possible to even create a complex scenario dynamically in hardly 2 or 3 minutes, which is adapted to the situation and to trigger it off in real time.
The way in which a scenario's actions unreel may be observed graphically in real time.
A detailed report is automatically generated after the scenario has been executed.
The guaranteed broadcasting of your voice messages towards a defined number of people within a limited amount of time
We guarantee a high reliability level by means of a binding SAL containing penalty clauses for :
- Availability
- The guaranteed broadcasting of your voice messages towards a defined number of people within a limited amount of time
Our solution's effectiveness has been proven in particular in emergency situation and incident management, as well as in both citizen protection and the activating and follow-up of crisis plans and BCPs (Business Continuity Planning).
Some insight into the solution by means of examples : |
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Graphical representation of your company or organization |
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| Example of a crisis report | Crisis scenario template |
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Graphical viewing of the crisis reports making it possible to analyze closely the way in which a crisis scenario has unreeled, in order to establish in doing so possible axes for improvement : Possible remedial actions with regard to the scenario and organizational procedure... |
Intelligent graphical template illustrating crisis scenarios adapted to each identified risk : Orchestration of actions depending on the type of situation (Alerts in the form of voice messages - SMS - e-Mails, setting up of information hotlines, organizing conference calls, ...) Interaction with external data or events (version to come) opening the way to several options (like, for example, bearing in mind information concerning regulatory risks, or data coming from sensors, amongst others...)
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| The solution's specific features... | The solution's advantages… | |
| Services are delivered in SaaS (Software as a Service) mode | Immediate application and activation For the client : transparency of offer up-dates and development No invetment either in material or persons to ensure the maintenance of the offer in working condition |
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| Exceptional graphics and human engineering | Totally graphical and simple-to-understand interface Quick to pick up Clear overall view of data and screens |
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| Solution designed with nationally and internationally-sized companies in mind | Efficiency and flexibility in order to adapt Unlimited 'N' level flowcharts and scenarios Rapid identification and selection of persons designated to receive alert or information messages… |
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| Guaranteed availability | Completely redundant equipment | |
| Accessibility | Application accessible anytime, anywhere throughout the world. Https internet access via PCs, Mobile phones, Smartphones… | |
| Security | Highly secured platform Client data duplicated and safeguarded on a daly basis |
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| Alert broadcasting time guaranteed | Contractual commitment regarding both voice message broadcasting time and availability (SLA containing penalty clauses) | |
| Pro-reactivity - Real time management | Real time activation and triggering off of a crises scenario Real time follow-up of the scenario's unreeling Possibility of adapting a scenario in real time |
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| Real time communication space | Conference calls, Chats with the possibility of exchanging/ sending documents (Procedure record, Plans...) | |
| Reports and Analysis of the scenarios triggered off | Reporting of data and incidents associated with the crisis Represented through tables/ graphs with a view to analyzing and improving organizational procedure |